Team Lead (f/d/m) Customer Success
RaiseNowBerlin, Germany
Posted December 18, 2025
Full Time
About the Company
RaiseNow is a company that is passionate about making charitable giving more cost-efficient, donor-friendly, and successful.
Job Description
Join us on our mission to make charitable giving more cost-efficient, donor-friendly, and successful. As our Team Lead (f/d/m) Customer Success, you will empower your Customer Success team and drive customer value realization through scalable relationship management, adoption strategies, and technical expertise.
Requirements
- Technical background in the form of a university degree or relevant work experience
- Several years Customer Success or Client Services experience in a SaaS, digital fundraising or payment service provider environment
- Strong leadership skills with a focus on coaching, team development and creating a high-performance environment
Benefits
- 5 weeks paid annual leave
- Additional PTO days per year
- Birthday as PTO
- Free access to psychological counselling
- Sabbatical options
- Yearly educational leave
- Flexible work schedules
- Temporary working abroad options
- One workation per year
