Fraud Operations Analyst (Questbank)

We are looking for a Fraud Operations Analyst to oversee the daily operations and structural components of the Fraud Operations Department at Questbank. The role involves supporting the successful execution of the bank's fraud mitigation strategy, ensuring the balance between loss reduction, regulatory compliance, and a positive customer experience.

Requirements

• Hold a Bachelor's degree in Finance, Business Administration, Data Analytics, or a related field
• Have 1-3 years of experience in fraud operations, financial crime investigation, or a highly analytical risk role within the financial services industry
• Have strong communication and interpersonal skills
• Have self-motivation, energy, and a results-oriented approach
• Have a solid understanding of Google Suite and their functionality
• Have strong analytical skills relating to banking and investment products and services
• Have a solid understanding of fraud schemes, techniques, and emerging trends
• Have solid knowledge of regulatory requirements related to fraud prevention and reporting
• Be proficient in utilizing fraud detection tools, data analytics, and risk management technologies
• Have exceptional problem-solving and decision-making abilities
• Have strong time management and organizational skills
• Have strong planning, presentation, project management, and relationship building skills
• Have excellent written communication skills

Benefits

• Health & wellbeing resources and programs
• Paid vacation, personal, and sick days
• Competitive compensation and benefits packages
• Work-life balance in a hybrid environment
• Career growth and development opportunities
• Opportunities to contribute to community causes
• Work with a diverse team in an inclusive and collaborative environment