Application Support Analyst
Q2Austin, Texas, United States
Posted December 30, 2025
Full Time
About the Company
Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally.
Job Description
Q2 is seeking an Associate Application Support Analyst to provide technical support to external customers using Q2 Solution. This role is ideal for someone with strong communication skills, a customer-first attitude, and a background in application support.
Requirements
- Bachelor's degree in a relevant field or equivalent experience (0–2 years)
- Intermediate SQL skills required
- Understanding of remote support tools and basic networking concepts
- Previous experience in software support or delivery (enterprise/mid-sized preferred)
- Strong verbal and written communication skills
- Excellent organizational skills and attention to detail
- Ability to quickly learn new software and technologies
- Customer service experience preferred; must demonstrate a respectful and helpful approach
- Troubleshooting experience is a plus
- Knowledge of banking practices is helpful
Benefits
- Hybrid Work Opportunities
- Flexible Time Off
- Career Development & Mentoring Programs
- Health & Wellness Benefits
- Community Volunteering & Company Philanthropy Programs
- Employee Peer Recognition Programs