Collections Specialist
Prequel SolutionsPennsylvania, United States
Posted March 4, 2026
33000 - 33000 USD
Full Time
About the Company
Prequel Solutions is a Pittsburgh‑based workforce solutions firm with over two decades of experience serving clients and candidates nationwide. The company excels in filling high‑impact, hard‑to‑fill roles across Information Technology, Engineering, Finance, Legal, and key executive functions through contract, contract‑to‑hire, and direct‑hire strategies. Beyond staffing and recruiting, Prequel offers compensation consulting, international workforce solutions, fractional IT legacy support, and payroll services, positioning itself as a comprehensive partner for talent and workforce challenges. What sets Prequel apart is its all‑senior team—each client‑facing member brings more than a decade of industry expertise—and its proprietary 3MFA (Three‑Meeting Final Assessment) process, which rigorously verifies candidates to eliminate fraud, AI‑generated resumes, and impersonation. These strengths enable Prequel to deliver fast, flexible, and process‑driven solutions that consistently meet client needs without compromising quality.
Job Description
We are seeking highly motivated and goal-oriented individuals to join a Collections team as a Collections Consumer Specialist. In this role, you will be responsible for managing assigned accounts, making outbound calls to collect past due payments, and assisting account holders with various solutions.
Requirements
- Manage assigned queues of various account types.
- Make outbound calls daily to collect past due payments.
- Work a minimum of 100 accounts daily.
- Handle inbound calls from account holders.
- Process and send necessary correspondence for debiting accounts.
- Offer assistance options to account holders with secured loans who are experiencing payment difficulties.
- Maintain consistent phone activity throughout the day, outside of scheduled breaks.
Benefits
- 16.50/HR - with a $500 3 month bonus completion
- Significant opportunity to earn up to $1,500 quarterly in incentives by meeting individual and team performance goals, totaling up to $6,000 annually
- Yearly raises based on performance reviews
- Comprehensive benefits package
- Opportunities for professional development and advancement
