Technical Support Specialist
Premier FoodsBassetlaw, England, United Kingdom
Posted January 15, 2026
Full Time
About the Company
Premier Foods believes in inclusion, authenticity, and individuality, and aims to ensure all colleagues are given equitable opportunities and are respected, valued, and encouraged to bring their true authentic selves to work.
Job Description
Premier Foods is seeking a highly experienced 3rd Line Technical Support Specialist to join our team. This role involves resolving incidents and service requests, maintaining and upgrading infrastructure, and ensuring compliance with IT security policies.
Requirements
- Strong knowledge of networking (SD-WAN, Aruba/Cisco), firewalls (Fortinet), and WiFi infrastructure.
- Extensive experience in 3rd line technical support.
- Expertise in Microsoft technologies (AD, MECM, InTune, AutoPilot), Okta, AWS, and VMware/Nutanix.
- Skilled in scripting (PowerShell), certificate management, and RF Gun familiarity.
- Excellent troubleshooting, documentation, and communication skills.
- Ability to work autonomously in a fast-paced environment.
- Experience in a manufacturing setting.
Benefits
- Competitive salary
- Company Pension & Private Medical
- Car Allowance
- Bonus
- Holiday Purchase scheme
- Sharesave scheme
- Access to learning and development programmes.
- Wellbeing support and employee assistance programme.
