The Senior Administrator provides office and administration support through providing excellent customer service, handling information requests, performing clerical functions, and fulfilling all administration requirements assigned.
Requirements
- Ensure to remain professional and approachable at all times, provide excellent customer service to all visitors
- Maintain a scheduler to help organize appointments with the direct supervisor
- Check admission of guests without appointments to the direct supervisor on daily basis
- Maintain a log of visitors and appointments for easy reference on a daily basis
- Ensure to confidentially and accurately distribute, record or file correspondences, calls or queries at all times
- Ensure that documents for the department are distributed to the concerned personnel on a timely manner
- Ensure that documents for the direct supervisor are properly screened / and organized in the signature file on daily basis
- Record all distributed documents and monitor actions taken for correspondence that require reply on a daily basis
- Advise the direct supervisor for any documents / matters that require immediate attention on daily basis
- Ensure to screen and forward approved calls to the direct supervisor on daily basis
- Monitor all documents coming in or leaving the department in compliance to the quality management system at all times
- Ensures proper dissemination of mails to the department on daily basis
- Ensures that couriers / packages are delivered / received on timely manner
- Collate data or prepare professional reports, memos or presentations as and when requested by the supervisor
- Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution
- Knowledge in office administration
- Knowledge and experience in delegation of authority and responsibility
- Knowledge of Information gathering and monitoring
- High proficiency in Computer Office Applications and Programs (MS Excel, Word etc.)
- ERP knowledge preferably SAP functional skills are a requirement to be successful in this role
