Senior CRM Manager
Polène ParisParis, Ile-de-France, France
Posted November 15, 2025
Full Time
About the Company
Polène Paris is a premium leather goods brand founded in 2016 by three siblings. Known for its fusion of confident classical lines with fluid curves, the company draws inspiration from renowned designers like Madeleine Vionnet and Mariano Fortuny, incorporating innovative folds to enhance the malleability of leather. Polène's commitment to quality is reflected in its use of hand-made artisan production from Spain, ensuring each piece is a masterpiece of craftsmanship.
Job Description
We are looking for a Senior CRM Manager to join our Digital team and lead our global CRM strategy to improve customer knowledge, maximize engagement, strengthen conversion, and develop customer value.
Requirements
- 7+ years of experience in CRM, with a strong e-commerce and international dimension
- Expertise in ROI-driven CRM campaigns, automation, and performance analysis
- Master of CRM tools, CDP, analytics platforms, and omnichannel environments
- Transverse leadership and ability to engage teams in ambitious projects
- Combination of strategic vision, creative requirements, and results-oriented culture
Benefits
- 25 days of annual leave and 8 days of RTT
- Alan health insurance
- Transportation ticket reimbursement at 50%
- Sustainable mobility forfait at €40/month
- Swile meal vouchers worth €10/day
