Podium is seeking an Automotive AI - Dealership Success Manager to work with high-value automotive customers. This role involves orchestrating a seamless onboarding experience and driving ongoing success for our customers. The successful candidate will be an A-player who can meet with C-suite and day-to-day contacts, speak to the ROI of the platform, and troubleshoot issues.
Requirements
- Serve as the primary post-sales point of contact for large Automotive dealerships using our AI products
- Act as the quarterback for a regional territory of our largest automotive customers
- Utilize in-depth product and industry knowledge to drive and increase adoption and utilization of podium products
- Proactively engage with customers during the renewal process to secure renewals and drive customer retention
- Regularly conduct check-ins to assess customer satisfaction, identify opportunities for improvement, and offer solutions to optimize their usage
Benefits
- Open and transparent culture
- Life insurance, long and short-term disability coverage
- Paid maternity and paternity leave
- Fertility Benefits
- Generous vacation time, plus three 4-day summer holiday weekends
- Excellent medical, dental, and vision benefits
- 401k Plan
- Bi-annual swag drops with cool Podium gear and apparel
- A stellar HQ (Utah) gym with local professional coaches and classes offered
- Onsite HQ (Utah) child care center, subsidized for employees
