At Podium, we're seeking an Automotive AI - Dealership Success Manager to work with our high-value automotive customers. This is an opportunity to be at the forefront of the leading AI company in the automotive space.
Requirements
- Serve as the primary post-sales point of contact for our large Automotive dealerships using our AI products
- Act as the quarterback for a regional territory of our largest automotive customers
- Serve as both a consultant guiding dealerships through their AI transformation and as the primary point of contact for inquiries, issues, and escalations
- Utilize in-depth product and industry knowledge to drive and increase adoption and utilization of podium products
- Proactively engage with customers during the renewal process to secure renewals and drive customer retention.
- Regularly conduct check-ins to assess customer satisfaction, identify opportunities for improvement, and offer solutions to optimize their usage
- Proactively anticipate and address potential challenges to ensure a seamless customer experience.
- Develop strong relationships with customers and become a trusted advisor.
- Work cross-functionally to relay product feedback
Benefits
- Open and transparent culture
- Life insurance, long and short-term disability coverage
- Paid maternity and paternity leave
- Fertility Benefits
- Generous vacation time, plus three 4-day summer holiday weekends
- Excellent medical, dental, and vision benefits
- 401k Plan
- Bi-annual swag drops with cool Podium gear and apparel
