The Front Desk Associate role is an opportunity to engage with families to provide a welcoming, First-class Experience.
Requirements
- Greet families professionally
- Answer patient/family questions
- Access empathy and active listening
- Support patient care quality initiatives
- Coordinate escalations and urgent issues
- Collaborate with site leadership
- Employ PM Pediatric Care's Core values
- Register patients and maintain accurate and complete patient accounts
- Maintain confidentiality and privacy of patient accounts
- Perform opening and closing duties
- Execute other duties as assigned
Benefits
- Competitive salary
- Health benefits
- Paid time off
- Retirement plan
- Employee relocation assistance