4M India - Customer Success Manager
Plat4mationIndia
Posted May 10, 2023
Full Time
About the Company
4Mation Technologies India is a global pure-play ServiceNow partner that makes work flow. Our goal is to boost workforce productivity and happiness by implementing solutions that provide great experiences and ensure work flows intelligently across and between organizations.
Job Description
We are looking for a Customer Success Manager to join our enthusiastic team for Managed Services. As a Customer Success Manager, you will be responsible for delivering high-quality solutions, contributing to customer success, and developing the entity. You will demonstrate ownership of assigned work and lead teams, manage support contracts, and continuously improve team efficiency and customer satisfaction.
Requirements
- Minimum education: Bachelor (in computer science or related experience)
- Minimum experience: 7+ years
- Proven Experience in consulting, client facing or team handling/leading
- Language skills: Fluent English
- Required certificates: ITIL, ServiceNow CSA, ServiceNow CIS
Benefits
- Competitive salary
- Provident fund
- Holiday allowance (24 days for a full-time contract+10 National Holidays)
- PF scheme
- Employee/Family Group Insurance
- Modern laptop
- Internet, transportation, and phone allowance
