Front Desk Manager

Placemakr is looking for a Front Desk Manager to lead the Guest Experience team and create a seamless and collaborative experience for team members and guests. The role requires 4+ years of experience in customer service and 2+ years of experience as a team lead or supervisor. The ideal candidate will be able to embody Placemakr's community norms and lead by example to uphold a positive team culture.

Requirements

• 4+ years of previous experience delivering excellent customer service in environments such as hospitality, retail, multi-family or food & beverage.
• 2+ years of experience as a team lead, supervisor or mentor
• Previous experience communicating effectively with internal and external customers, both verbally and in writing
• Previous experience with creating schedules, supporting performance management and assisting in interviewing in alignment with Placemakr standards

Benefits

• Competitive salary
• Generous monthly performance bonus program
• Company stock options
• 401k + 4% employer matching program
• Medical, Vision & Dental Insurance plan options
• Flexible Spending Account & Health Savings Account options
• 20 days of paid time off (PTO) per year
• Up to 8 floating holidays per year
• Monthly cell phone reimbursement and health & wellness stipend
• Management Training Program
• Paid Parental Leave
• Paid Life Insurance
• ZayZoon as an option to access your paycheck before your payday
• Plus, discounts to stay at select Placemakr properties all over the US