Guest Experience Associate

We're looking for a collaborative, driven individual to join our team as a Guest Experience Associate. As a Guest Experience Associate, you will provide an exceptional experience to our guests and residents, working closely with the on-site property team to ensure a smooth operation. This is a full-time position requiring ability to work during the week, weekends, evenings, and holidays. The exact days of the week will be rotational.

Requirements

• 1+ year of previous experience delivering excellent customer service
• Scheduling flexibility to work any hours and days of the week, including evenings, weekends, and holidays
• Previous professional experience communicating clearly and confidently both verbally and in writing

Benefits

• Competitive pay rate
• Generous monthly bonus program of up to $500/month
• Company stock options
• 401k + 4% employer matching program
• Medical, Vision & Dental Insurance plan options
• Flexible Spending Account & Health Savings Account options
• 15 days of accrued paid time off (PTO) per year
• PTO increases to 20 days per year after 2.5 years of employment
• Paid day off for birthday
• Paid Parental Leave
• Paid Life Insurance
• Flexible scheduling
• Weekly Paychecks
• ZayZoon as an option to access paycheck before payday
• Discounts to stay at select Placemakr properties