GlobexPeople
GlobexPeopleUnited States
Posted September 29, 2025
Full Time
About the Company
PeoplePlusTech Inc. is a leading Business Process Outsourcing (BPO) provider specializing in IT consulting, staff augmentation, managed operations center, custom development, data entry, software development, maintenance, transcription, and accountancy services. The company offers high-quality, efficient solutions to reduce overhead costs, increase productivity, and focus on core business functions. With a commitment to quality and client satisfaction, PeoplePlusTech ensures specialized attention and lower rates for critical back-office operations.
Job Description
A Fortune 500 consulting company is seeking CMDB and HAM specialists to support multiple projects. The role involves end-to-end engagement delivery, ensuring alignment with SLAs, KPIs, and service improvement initiatives. Responsibilities include configuring robust data integrity, developing standards, and monitoring CMDB health.
Requirements
- At least 3 years of experience on this field
- Strong expertise in ServiceNow HAM and CMDB modules
- Proven ability to drive operational excellence in IT asset and configuration management
- Deep understanding of CMDB architecture, CI types, and dependency mapping
- Experience handling large-scale data integration and reconciliation tasks
- Excellent documentation and process design skills
- Strong communication and stakeholder management abilities
