Information Technology Support Specialist, College of Earth and Mineral Sciences

The College of Earth and Mineral Sciences at Penn State is seeking an Information Technology Support Specialist to provide technical support for Windows and macOS desktops and laptops, peripherals, AV equipment, and other hardware/software in a dynamic academic environment.

Requirements

• Strong understanding of Microsoft Windows in an Active Directory environment
• Ability to troubleshoot macOS systems
• Working knowledge of TCP/IP and common network protocols
• Excellent written and oral communication, customer service, and problem-solving skills
• Ability to work independently and collaboratively in a diverse environment
• Strong organizational skills and ability to multi-task

Benefits

• Comprehensive medical, dental, and vision coverage
• Robust retirement plans
• Substantial paid time off
• Generous 75% tuition discount