Field Service Technician (Printers/Scanners)

Provide service and support for Peak Technologies supported equipment, including installations, repair, preventative maintenance, calibration and sales support. Maintain high customer satisfaction levels and consistently achieve results across all key areas of the business.

Requirements

• Promote and produce the sale of service contracts, upgrades, parts, and billable labor revenue
• Maintain proper and accurate inventory for service and follow approved policies and procedures
• Provide accurate and timely documentation
• Provide exceptional customer service
• Develop a working knowledge of Corporate and Service Department procedures and policies
• Installs, maintains, and repairs FHE (forms handling equipment)
• Takes ownership of position and proactively engages in coordinating and scheduling servicing activities
• Demonstrates behavior that cultivates operational excellence
• Continuous training and self-development to learn Peak-Ryzex products and applications

Benefits

• Medical, dental, and vision insurance
• 401(k) plan
• Paid time off
• Life insurance
• Long-term disability insurance