Field Service Technician (Printer Repair)

Provide service and support for Peak Technologies supported equipment, including installations, repair, preventative maintenance, calibration and sales support.

Requirements

• Promote and produce the sale of service contracts, upgrades, parts, and billable labor revenue
• Maintain proper and accurate inventory for the purpose of service
• Provide accurate and timely documentation
• Provide exceptional customer service
• Regularly interact and build strong relationships with internal and external customers
• Installs, maintains, and repairs FHE (forms handling equipment)
• Takes ownership of position and proactively engages in coordinating and scheduling servicing activities
• Demonstrates behavior that cultivates operational excellence
• Complies with all safety policies, practices, and procedures