Senior Customer Service Executive
PCCWHong Kong HK HK
Posted January 16, 2026
Full Time
About the Company
PCCW Limited is a global company with diverse interests in telecommunications, media, and more.
Job Description
Answer general inquiries and complaints in a timely manner, provide assistance and guidance to users of electronic platforms and mobile apps, and adhere to monitoring and service regulations.
Requirements
- Sec 5 or above
- Open to recent graduates
- Good in Cantonese, basic English and Mandarin
- Proficient in Chinese and English input methods
Benefits
- 14 days paid annual leave
- Birthday leave
- Employee referral bonus
- Comprehensive in-service training
- Free medical benefits including outpatient and inpatient coverage
- Discounts on telecommunications and other products for employees