Senior Customer Service Executive
PCCWHong Kong HK HK
Posted January 29, 2026
Full Time
About the Company
PCCW Limited is a global company with diverse interests in telecommunications, media, and more.
Job Description
Timely answer general inquiries and complaints through various channels to improve overall customer satisfaction, provide assistance and guidance to users of our electronic platforms and mobile apps, and follow all monitoring and service regulations.
Requirements
- Diploma or higher
- Good in Cantonese, basic English, and Mandarin
- Proficient in Chinese and English input methods
Benefits
- 14 days of paid annual leave
- Birthday leave
- Employee referral bonus
- Comprehensive in-service training
- Free medical benefits
- Discounts on telecommunications and other products