Portuguese Speaking Customer Service For E-commerce Platform And Marketplace

Patrique Mercier Recruitment is seeking a Portuguese-speaking Customer Service Representative for an online e-commerce platform and marketplace. This role focuses on providing excellent customer support to Portuguese-speaking customers, assisting with inquiries about products, orders, and marketplace services, and ensuring satisfaction in a fast-paced environment. The position requires strong communication skills, problem-solving abilities, and attention to detail.

Requirements

• Fluency in Portuguese and strong English communication skills, both written and spoken.
• Previous experience in customer service, preferably in the e-commerce or retail sector.
• Strong problem-solving skills with a dedication to providing excellent customer service.
• Excellent verbal and written communication abilities.
• Ability to work efficiently in a fast-paced environment.
• Attention to detail and organizational skills.
• Genuine interest in e-commerce and online shopping trends.

Benefits

• Performance bonus
• Transportation bonus
• Private health care benefits
• 2 additional salaries per year
• Fully paid training