Program Operations Manager

Patreon is a media and community platform where creators can engage with their fans and build a lasting business. We're looking for a Program Operations Manager to support our mission and help creators grow and succeed on Patreon.

Requirements

• Have experience running creator- or customer-facing programs at scale
• Have managed lifecycle emails, onboarding sequences, or scaled outreach programs
• Have run or contributed to community engagement (e.g., groups, webinars, events, office hours)
• Are comfortable leading live creator-facing sessions — such as webinars, trainings, or feedback circles
• Can run lightweight 1:1 creator consultations via email or short calls
• Are a scrappy operator who thrives in fast-paced, ambiguous environments
• Are highly organized and able to build workflows, processes, and dashboards from scratch
• Use creator insights (quantitative + qualitative) to drive program improvements
• Care deeply about helping creators grow and succeed on Patreon

Benefits

• Competitive benefits package
• Salary
• Equity plans
• Healthcare
• Flexible time off
• Company holidays and recharge days
• Commuter benefits
• Lifestyle stipends
• Learning and development stipends
• Patronage
• Parental leave
• 401k plan with matching