Head of Payment Operations

Patreon is seeking a Head of Payment Operations to support its mission to fund the creative class. The role is based in New York or San Francisco and involves owning all payment partner relationships, refining payments strategy, and bringing reliable payments experiences to fans and creators.

Requirements

• 8+ years of experience in global payment processing
• Deep understanding of pay-ins on merchant platforms
• Ability to successfully negotiate complex payment partner agreements
• Experience with payments optimization
• Deep understanding of analytics and reporting for payments
• Payouts experience preferred
• Strong leadership, exceptional decision-making skills, and project management skills
• Ability to work directly with engineers and product managers
• Comfort working in ambiguity while making efficient use of resources
• Strong data and financial analysis skills
• Concise communication

Benefits

• Competitive salary
• Equity plans
• Healthcare
• Flexible time off
• Company holidays and recharge days
• Commuter benefits
• Lifestyle stipends
• Learning and development stipends
• Patronage
• Parental leave
• 401k plan with matching