Onboarding Specialist
PatientNowNew York, New York, United States
Posted October 29, 2025
Full Time
About the Company
Recura, now a part of PatientNow, is an AI startup building automated sales and marketing for cash-based medical clinics.
Job Description
The Onboarding Specialist is responsible for leading customers through the setup and configuration of our AI receptionist solution. This includes managing onboarding timelines, configuring integrations, training end users, and ensuring a seamless transition to our platform.
Requirements
- 2-4 years of experience in SaaS onboarding, implementation, or customer success roles
- Strong technical and analytical skills
- Excellent written and verbal communication abilities
- Experience managing multiple onboarding projects simultaneously
- Familiarity with CRM, scheduling, or communication tools
- Highly organized with strong project management skills
- Technically curious and quick to learn new software