Client Success Manager

PatientNow is seeking a Client Success Manager to build strong relationships with customers and drive positive business outcomes. The successful candidate will have prior Client Success Management experience and be able to leverage creativity to build winning solutions for customers.

Requirements

• Prior Software Client Success Management experience, Scaled Client Success preferred
• Proper phone etiquette
• Prior experience with EMR and Practice Management software
• Ability to use ChurnZero Customer Success Management Software to track and manage customer journey
• Effective discovery skills
• Ability to speak and write clearly and accurately
• High standards for personal and team accountability
• Sense of ownership

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance