Senior Customer Success Manager
ParspecUnited States
Posted November 5, 2025
Full Time
About the Company
Parspec is revolutionizing the materials supply chain for the $15 trillion USD construction industry by digitizing and organizing the industry's product data.
Job Description
Parspec is revolutionizing the materials supply chain for the $15 trillion USD construction industry by digitizing and organizing the industry's product data. Join us in building transformative technology that reshapes one of the world’s oldest and largest industries.
Requirements
- 5+ years of experience in Customer Success, Account Management, Implementation or related client-facing roles in a B2B SaaS environment
- 2+ years leading enterprise implementations or managing enterprise accounts with complex workflows
- Proven track record of building and expanding relationships with executive stakeholders
- Strong understanding of enterprise SaaS adoption dynamics, KPIs, and value delivery
- Excellent communication and presentation skills with the ability to influence senior leaders
- Strategic thinker with strong problem-solving abilities and a bias for action
- Experience with tools like Intercom, HubSpot, and/or familiarity with CPQ and ERP systems
Benefits
- Competitive salary and discretionary bonus
- Unlimited PTO policy
- Medical, dental, and vision coverage
- Flexible hybrid work environment
- Regular team offsites and a budget for professional development
