Service Desk Administrator

We're looking for a Service Desk Administrator to join our IT team and take on the in-office tasks that keep our systems running smoothly. You'll be assembling PCs, troubleshooting hardware, deploying patches, and supporting new joiners, all while learning the ropes of modern IT service delivery.

Requirements

• Basic knowledge of Windows 10/11 and macOS.
• Familiarity with Microsoft 365 apps (Outlook, Teams, OneDrive, SharePoint).
• Interest in device management tools like Intune, Autopilot, or Jamf.
• Understanding of account setup, password resets, and basic troubleshooting.
• Awareness of IT security and data handling principles.

Benefits

• Salary from £30,000 per annum.
• Generous Pension Scheme – We invest in your future with employer contributions of up to 12%.
• 30 Days Holiday + Bank Holidays – Enjoy a generous holiday allowance with the flexibility to take bank holidays when it suits you.
• Enhanced Parental Leave – Supporting you during life’s biggest moments.
• Cycle to Work Scheme – Save 25-39% on a new bike and accessories through salary sacrifice.
• Home & Tech Savings – Get up to 8% off on IKEA and Currys products, spreading the cost over 12 months through salary sacrifice
• £1,000 Employee Referral Bonus – Know someone amazing? Get rewarded for bringing them on board!
• Wellbeing Support – Access to Mental Health First Aiders, plus 24/7 online GP services and an Employee Assistance Programme for you and your family.
• A Great Place to Work – We have a lovely Central London office in Holborn, and offer flexible and remote working arrangements.