As a Senior Consultant in Oracle Customer Success Services, you will join an international network of experts dedicated to driving customer success through innovation and expertise. You will work alongside certified and experienced professionals, gaining exposure to cutting-edge technologies and methodologies, and enhancing your skills and credentials.
Requirements
- Bachelor’s degree (BE, BTech, MCA)
- Minimum 5 years of experience in Implementation, support, or upgrade Projects with at least 1 implementation experience on any SaaS ERP modules like SaaS ERP Finance– AR, AP, Revenue Management, Collections, Expenses etc..
- Proficiency in SQL
- Good knowledge expected in at least one of the following Fusion technologies: FBDI, Reporting Tools - Fusion BIP/OTBI/FRS
- Hands-on Configuration experience on SQL & PLSQL, HDL, Extract, BI Publisher, OTBI, Conversion, Security, Approvals, Integrations, CS/Webservices, AI, XML, Java, J2EE and Oracle ADF, SOA and Web Services
- Strong analytical and problem-solving skills
- Ability to thrive in a fast-paced, dynamic environment with minimal supervision
- Ability to relate the product functionality to business processes, and thus offer implementation advice to customers on how to meet their various business scenarios
- Should have the ability to read and decipher software Log and Trace files, as well as the ability to act upon the finding to determine a problem resolution
- Work with users to troubleshoot and resolve issues, answers business questions provides data analysis
- Should be able to understand the business process flow and perform functional testing as per the business requirement with appropriate test scripts
- Conduct training and knowledge sharing sessions
- Good-to-Have: Excellent communication and interaction skills, including stakeholder and team facilitation
- Knowledge of Fusion Cloud architecture, setup manager, and activities
- Knowledge of external data integration services to load data into Oracle Fusion Applications from external sources, such as legacy systems and third-party applications
- Knowledge of Security setup would be an added advantage
- Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features – and use this learning to deliver value to customers on a daily basis
- Can I confidently translate complex business and financial requirements into technical Oracle ERP specifications and solutions?
- Do I have hands-on experience implementing and supporting at least two Oracle ERP Cloud products (e.g., SaaS ERP Finance– AR, AP, Revenue Management, Collections, Expenses etc..)?
- Am I skilled in supporting custom integrations and automations using SaaS Data Integrations?
- Have I successfully supported diverse financial processes such as planning, consolidation, and reporting in previous ERP projects?
- Am I able to work independently, solve complex challenges, and adapt quickly in a fast-moving, service-oriented environment?
Benefits
- Competitive benefits based on parity and consistency
- Flexible medical, life insurance, and retirement options
- Volunteer programs
