Oracle Customer Success Services is seeking a Senior Consultant to join their team. As a key member of the team, you will engage with business partners to gather requirements and translate functional needs into technical specifications for Oracle Fusion ERP solutions. You will also provide customer service support, troubleshoot and resolve application issues, and work independently to solve complex challenges.
Requirements
- Bachelor’s degree (BE, BTech, MCA)
- Minimum 5 years of experience in Implementation, support, or upgrade Projects with at least 1 implementation experience on any SaaS ERP modules
- Proficiency in SQL
- Good knowledge in at least one of the following Fusion technologies: FBDI, Reporting Tools - Fusion BIP/OTBI/FRS
- Hands-on Configuration experience on SQL & PLSQL, HDL, Extract, BI Publisher, OTBI, Conversion, Security, Approvals, Integrations, CS/Webservices, AI
- Experience in one of the following areas is seen as an advantage: XML, Java, J2EE and Oracle ADF, SOA and Web Services
- Strong analytical and problem-solving skills
- Ability to thrive in a fast-paced, dynamic environment with minimal supervision
- Ability to relate the product functionality to business processes and offer implementation advice to customers
- Ability to read and decipher software Log and Trace files
- Ability to work with users to troubleshoot and resolve issues
- Good communication and interaction skills, including stakeholder and team facilitation
- Knowledge of Fusion Cloud architecture, setup manager, and activities
- Knowledge of external data integration services to load data into Oracle Fusion Applications from external sources
- Knowledge of Security setup
- Strong learning orientation to keep abreast of emerging business models/processes, applications product solutions, product features, technology features
- Self-Assessment Questions
- Can I confidently translate complex business and financial requirements into technical Oracle ERP specifications and solutions?
- Do I have hands-on experience implementing and supporting at least two Oracle ERP Cloud products?
- Am I skilled in supporting custom integrations and automations using SaaS Data Integrations?
- Have I successfully supported diverse financial processes such as planning, consolidation, and reporting in previous ERP projects?
- Am I able to work independently, solve complex challenges, and adapt quickly in a fast-moving, service-oriented environment?
Benefits
- Competitive benefits based on parity and consistency
- Flexible medical, life insurance, and retirement options
- Volunteer programs
- Inclusive workforce
- Global opportunities for work-life balance
