IT User Support-Service Desk
Openchip and Software TechnologiesGhent, East Flanders, Belgium
Posted January 31, 2026
Full Time
About the Company
Openchip & Software Technologies S.L. is a company that values diversity and inclusion, and offers a competitive compensation package and flexible work schema.
Job Description
We are looking for a hands-on and proactive IT Support Specialist to join our IT organization at Openchip. You will be the first and only IT representative based in Gent (Belgium), serving as the local point of contact for all IT-related user support in the office.
Requirements
- 3+ years of experience in IT support, helpdesk, or service desk roles (Level 1–2)
- Hands-on experience supporting macOS, Linux, and Windows user environments
- Experience with Microsoft 365 administration and Active Directory
- Familiarity with MDM tools (Intune, JAMF, or similar)
- Knowledge of Jira Service Management and Confluence is a plus
- Basic understanding of network fundamentals (LAN, Wi-Fi, cabling)
- Awareness of endpoint security principles (antivirus, access control, updates)
- Strong troubleshooting, prioritization, and communication skills
- Advanced level of English, as it is the daily working language
Benefits
- Competitive compensation package
- Flexible work schema