IT Support Specialist
NetcompanyBrussels, Belgium
Posted October 24, 2025
Full Time
About the Company
Netcompany is a leading IT service provider in Northern Europe, specializing in digitalization and agile solutions for large global clients. With expertise in a wide range of services including digital web solutions, e-commerce, CRM, and cloud computing, Netcompany focuses on delivering customer value, speed, and guaranteed delivery through modern technology and industry standards. Headquartered in Copenhagen with offices across Europe and Vietnam, the company employs over 8,900 professionals committed to innovation and collaboration.
Job Description
Netcompany is seeking an IT Support Specialist to analyze and resolve incidents for their EU institutions and public/private clients, providing first and second-line support. The role involves incident reporting, system administration, application administration, and knowledge base documentation. The company fosters innovation and inclusivity within the European digital services market.
Requirements
- Minimum 3+ years of professional experience in IT support
- Fluency in English/French (written and oral)
- Autonomous and IT-skilled
- Strong knowledge of MS Office applications
- Good understanding of Windows computers and mobile devices
- ITIL V4 Foundation Certification
- Strong communication skills and empathy
- EU language knowledge (German a plus)
Benefits
- Hospitalization plan
- Meal and commuting allowance
- Well-being activities (on premises)
- Continuous learning opportunities
- Personalized development plan
