AI Technical Support Specialist
OpenAIDublin, Ireland
Posted August 8, 2025
Full Time
About the Company
OpenAI is an AI research and deployment company focused on ensuring that general-purpose artificial intelligence benefits humanity. The company prioritizes safety and human needs in its development process, emphasizing diversity, equity, and inclusion to align with its mission of solving global challenges through AI. OpenAI's unique approach sets it apart by placing ethical considerations and societal impact at the forefront of its operations.
Job Description
We are looking for dedicated, experienced, and passionate individuals to help solve complex problems faced by our customers and build our post-AGI support team with us.
Requirements
- 5+ years of experience in user operations, technical support, or support engineering roles
- Mastered SaaS troubleshooting and quickly grasp new technologies and complex concepts
- Proven experience building strong relationships with customers and cross-functionally to drive resolution to complex issues
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
