Customer Success Manager
ON24London, England, United Kingdom
Posted November 26, 2025
Full Time
About the Company
ON24 is an evolving tech business that moves at a fast pace, offering the best aspects of a 'start up' mentality day-to-day, but as part of an established and diverse multi-national with a proven product
Job Description
ON24 is on a mission to help businesses bring their go-to-market strategy into the AI era and drive cost-effective revenue growth. As a Customer Success Manager, you will be responsible for the relationship between ON24 and Elite clients, ensuring the effective and successful coordination of setup, implementation, training and maintenance on various ON24 Products and Platforms.
Requirements
- At least 3 years of work experience in Customer Success Management or Account Management
- Experience in consultative or solution-based selling, with the ability to identify and understand customer needs
- A bachelor's degree or the equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities
Benefits
- Competitive compensation package including equity and comprehensive benefits
- Reimbursements currently covering helpful extras such as reasonable home office equipment expenses, mobile phone use, and weekly lunches provided at the office
- 25 days holiday as standard - plus bank holidays – and additional floating and 'wellness days to be used as you like
- Office-wide events planned, organised and expertly delivered by our amazing in-house 'Culture Club'
