Audio Visual Technician Supervisor | Full-Time | Overland Park Convention Center

The Audio-Visual Technician Supervisor supports the AV Manager in overseeing daily operations of the Audio-Visual Department at the Overland Park Convention Center. This position assists in event setup, technical operations, and supervision of AV staff, ensuring high-quality service and seamless event execution for all clients.

Requirements

• Assists AV Manager in the daily operation of the OPCC Audio Visual Department and functions as lead department contact in his / her absence.
• Plan, service, and supervise AV services of large events; identify and provide AV services for all assigned events; prepare drawings, diagrams, layouts, and other AV services specifications for all assigned events
• Supervise, train, and assist full-time and part-time AV staff in equipment setup and operation
• Set up, operate, and maintain in-house and client-provided AV systems
• Maintain accurate inventory and ensure proper care and storage of AV equipment
• Participate in client meetings to plan AV needs and provide technical guidance
• Communicate with clients and vendors to source or coordinate third-party AV equipment as needed
• Troubleshoot and resolve complex AV or lighting issues
• Collaborate with internal departments to support event production needs
• Schedule, coordinate, and supervise the work of AV Technicians and skilled labor
• Recommend and implement goals, objectives, and practices for providing effective and efficient customer service
• Recognize AV related challenges, analyze and identify alternative solutions, project consequences of proposed actions and implement recommendations in support of organizational objectives
• Interpret and apply administrative and departmental policies and procedures
• Other duties and/or projects as assigned.

Benefits

• Health, Dental and Vision Insurance
• 401(k) Savings Plan
• 401(k) matching
• Paid Time Off (vacation days, sick days, and 11 holidays)