Technical Support Specialist
NZXT, Inc.Monrovia, California, United States
Posted October 17, 2025
38000 - 42000 USD year
Full Time
About the Company
NZXT, Inc., established in 2004, is a leading provider of PC gaming hardware components, including cases, cooling systems, and power supplies. The company is dedicated to delivering high-performance, innovative products that cater to the needs of hardcore gamers and enthusiasts. NZXT's commitment to quality, design excellence, and customer satisfaction sets it apart in the competitive hardware industry.
Job Description
NZXT is a founder-led PC hardware organization seeking a Technical Support Specialist to provide excellent customer service. The role involves diagnosing and resolving technical issues, communicating effectively with a team, and exceeding performance goals. They are focused on providing a great customer experience and empowering a community of PC enthusiasts.
Requirements
- Strong passion for PC gaming and hardware
- Exceptional communication skills (written and verbal)
- Ability to work under pressure and problem solve
- Attention to detail and thoroughness
- Strong customer support skills
Benefits
- Health/dental/vision
- Retirement plan
- Paid time off
