Customer Service Representative II

Customer Service Representative II at Sumner Veterinary Hospital in Washington, providing quality care and maintaining smooth hospital operations.

Requirements

• Answering incoming calls
• Managing GP schedule
• Handling incoming Emergency patients
• Ensuring client/patient quality care and smooth hospital operations
• Resolving client issues and escalations
• Verifying accuracy of logged cash transactions
• Monitoring computer systems and resolving technical issues
• Working with CSR Manager to ensure follow-up on client issues

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• 401(k)
• Health Savings Account
• Paid time off
• Employee discounts