Customer Service Representative
NvaPhoenix, Arizona, United States
Posted March 28, 2026
36000 - 42000 USD
Full Time
About the Company
NVA delivers a full spectrum of veterinary services, from personalized general practice to advanced specialty and emergency care at its Ethos center. The company also operates pet resorts that provide boarding, grooming, daycare, and training, and offers first‑class equine veterinary care. By integrating high‑quality medicine with an individualized, compassionate approach, NVA distinguishes itself as a one‑stop destination for pet health across all life stages. Their commitment to bold, innovative solutions and close collaboration with pet parents keeps them at the forefront of the veterinary industry.
Job Description
Join Stonecrest Animal Hospital as a Customer Service Representative and be part of a team committed to excellence in animal care. Provide exceptional customer service and work in a supportive, team-focused culture.
Requirements
- 1 year of front desk or customer service experience (veterinary or medical field preferred)
- Exceptional communication and interpersonal skills
- Strong organizational skills with the ability to multitask in a fast-paced environment
- Proficiency with Microsoft Office and Google Suite
- Familiarity with AviMark is a plus
- Previous experience in a veterinary setting is highly desirable
Benefits
- 401(k) with company match
- Comprehensive medical, dental, and vision insurance
- Paid time off and paid holidays
- Flexible Spending Account (FSA)
- Tuition reimbursement
- Employee Assistance Program (EAP)
- Pet care discounts and wellness plans
- Disability and life insurance