NSI INDUSTRIES

NSI Industries is a dynamic and growing workplace that offers opportunities to continuously learn and thrive. As a Customer Service Representative, you will serve as the frontline connection to our customers, responding to inquiries, processing orders, and resolving issues with precision and care.

Requirements

• Manage customer accounts and process orders accurately and efficiently.
• Address product and service inquiries, ensuring timely and effective resolution.
• Maintain financial records and generate reports as needed.
• Handle a high volume of calls while identifying opportunities to generate sales leads.
• Build trust and rapport with customers through clear, empathetic communication.
• Provide accurate information and resolve complaints with professionalism.
• Document customer interactions and transactions thoroughly.
• Use technology tools to manage communications and verify order details.

Benefits

• Competitive salary
• Performance-based and attendance bonuses
• Health, dental, and vision insurance
• Retirement savings plan with company match
• Paid holiday time off and vacation