Collections Professional
NRG EnergyUtah, United States
Posted February 3, 2026
Full Time
About the Company
NRG Energy is a leading provider of innovative energy solutions, including wholesale electricity generation, fossil fuel power, solar power, wind power, smart grid retail services, and renewables. The company offers smart home solutions, sustainability initiatives, and community-focused programs to meet the diverse needs of customers across North America. NRG's commitment to delivering reliable, efficient, and environmentally friendly energy is at the forefront of its mission.
Job Description
Welcome to the intersection of energy and home services. We're looking for Collections Specialists to utilize strong communication and negotiation skills to resolve delinquent customer balances. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are.
Requirements
- Process and update customer payment methods
- Reinstate customer accounts that have been disconnected due to non-payment
- Assist customers in finding unique solutions, bringing the customer to 100% satisfaction with the company, and resolving any outstanding balance
- Build and maintain a positive customer relationship in every interaction
- Engage with fellow employees to successfully identify problem areas and resolve urgent needs
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance