Service Manager

Join Novibet as a Service Manager! As a key role in a dynamic, fast-growing company, you'll oversee Incident, Problem, and Change Management processes, ensure timely resolution of service-related issues, and drive continuous improvement initiatives to enhance service quality and customer satisfaction.

Requirements

• Bachelor's degree in Information Technology, Engineering, or a related field; a Master's degree is a plus
• Strong experience in IT Service Management, preferably in a Service Manager, IT Operations Manager, or similar role
• Solid understanding and hands-on experience with ITIL practices, especially Incident, Problem, and Change Management

Benefits

• Competitive Compensation
• Health insurance
• Top-Notch Equipment
• Career Growth
• Alternative Transportation
• Free access to our in-house gym
• Inclusive Environment
• Engaging Activities