Senior Voice & Video Platform DSP Engineer
NextivaChennai, Tamil Nadu, India
Posted September 23, 2025
Full Time
About the Company
Nextiva is a leading provider of AI-powered customer experience solutions, transforming how businesses engage with customers through its comprehensive platform. With services including journey orchestration, automation, and analytics, Nextiva focuses on delivering Amazing Service® and enhancing brand management. Headquartered in Scottsdale, Arizona, the company has secured significant funding and powers over 100,000 businesses globally.
Job Description
Nextiva is revolutionizing customer experiences through an AI-powered, conversational platform called Unified Communications (UCaaS) and Contact Center (CCaaS). They are looking for a Senior Voice & Video Platform DSP Engineer to develop real-time voice and video services, enhancing call quality and reliability. This role involves building core communication services, optimizing audio quality, integrating AI features, and ensuring scalability and security. The company fosters a DevOps culture with a focus on continuous learning and collaboration.
Requirements
- Develop Core Communication Services (Signaling Servers, Call Routing Logic, Media Gateways)
- Enhance Audio Quality (DSP) with Noise Reduction and EQ
- Optimize Media & Codecs (RTP, Opus, G.711)
- Integrate Voice AI Features (ASR, TTS, AI Voice Agents)
- Ensure Scalability & Resilience (Microservices, Cloud Infrastructure)
- Performance & Reliability Tuning
Benefits
- Medical insurance
- Group Term & Group Personal Accident Insurance
- Sum Insured - 3 times of annual CTC with a limit of 500,000 INR
- Free Cover Limit - 1.5 Crore
- Work-Life Balance
- Growth opportunities