Senior Manager, Infrastructure

NetDocuments is a hybrid, remote-friendly workplace that is committed to providing an excellent candidate experience. They are seeking a Senior Manager, Infrastructure to lead the day-to-day operations of their Datacenter Infrastructure team and support the broader Cloud Operations organization.

Requirements

• Manage on-premise datacenter operations as part of the Cloud Infrastructure team, ensuring stability and performance.
• Partner with Software Engineering, Cloud Engineering, and Architecture teams to maintain a world-class cloud and infrastructure operation.
• Ensure security and compliance standards (SOC2-T2, ISO27001) are implemented effectively and pragmatically.
• Maintain and enhance business continuity (BC) and disaster recovery (DR) plans in alignment with evolving business needs.
• Oversee observability standards and practices across the infrastructure environment in collaboration with key stakeholders.
• Provide leadership for incident response SMEs in partnership with the defined Incident Management process.
• Build trusted partnerships within the CTO organization, especially with Cloud Engineering leadership.
• Lead, mentor, and develop a high-performing team of engineers focused on professional growth, certification, and readiness for full public cloud operations.
• Manage AWS PaaS services supporting NetDocuments’ SaaS applications.
• Lead annual budget planning and ongoing cost oversight for tools, infrastructure, and personnel.
• Implement best practices for vendor management within the infrastructure domain.

Benefits

• 90% healthcare premiums company covered
• HSA company contribution
• 401K match at 4% with immediate vesting
• Flexible PTO (typically 3 to 4 weeks a year)
• 10 paid holidays
• Monthly contributions for life activities & wellness
• Access to LinkedIn learning with monthly dedicated time to explore