The Associate Community Manager oversees Murad's day-to-day community engagement across multiple platforms, driving loyalty, education, and two-way communication with consumers.
Requirements
- Manage all daily brand interactions across comments, DMs, duets, stitches, and replies
- Develop proactive community engagement strategies to drive loyalty and advocacy
- Surface consumer insights, sentiment trends, and recurring questions for cross-functional teams
- Comfortable managing high-volume online conversations
- Passion for skincare, consumer engagement, and brand storytelling
Benefits
- Unlimited Paid Time Off
- Medical, Dental, Vision Insurance
- FSA/HSA
- Life/Accident Insurance
- Employee Assistance Program (EAP)
- Professional Development Resources
- 401(k) Employer Match Program
- Annual Bonus
