Multiply Labs is a cutting-edge startup based in San Francisco, California, that is revolutionizing the manufacturing of cell therapies by developing advanced robotic systems. We are seeking a dynamic, hands-on Head of Operations & HR who will shape the internal infrastructure and people systems that power Multiply Labs' growth.
Requirements
- Develop, manage, and continuously improve scalable processes that support day-to-day operations across the organization.
- Oversee company-wide administrative systems, vendor relationships, and workplace operations.
- Partner with Finance to track operating budgets and company-wide expenses.
- Support insurance and related compliance initiatives in partnership with leadership and legal advisors.
- Partner with external HR provider to ensure compliant and efficient HR administration.
- Define and operationalize leveling, salary bands, and career frameworks.
- Support compensation benchmarking and equitable pay structures across roles and geographies.
- Own and maintain company policies and the employee handbook.
- Ensure compliance with employment laws, workplace policies, and documentation across all employee locations.
- Oversee full employee lifecycle (recruiting, onboarding, development, retention, and offboarding).
- Lead talent development and performance-management systems, including leadership development and coaching programs.
- Design metrics and dashboards to monitoring organizational health (engagement, retention, time-to-hire, performance outcomes).
- Manage IT administration and system access controls in partnership with internal and external IT resources.
- Oversee IT asset management and ensure compliance with security and data-protection policies.
- Maintain documentation and support audits for relevant security standards.
- Own company and workplace policies, ensuring alignment with legal requirements, compliance needs, and company principles.
- Directly supervise the Workplace & Operations Manager, providing mentorship in facilities, workplace management, culture & talent initiatives, and hiring operations.
Benefits
- 401K with 4% company match
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Partial Health Insurance for Child Dependents
- HSA or FSA
- Twice weekly catered lunch (for team members in SF office)
- Pre-tax Commuter Benefit
- 10 Paid Holidays
- Flexible PTO
- Paid Parental Leave
