Technical Support Representative - Tech Support - Remote US TP79280
MSCCNUnited States
Posted March 22, 2026
Full Time
About the Company
MSCCN is a 501(c)(3) nonprofit dedicated to connecting military families—spouses, caregivers of war‑wounded, widows, and National Guard or Reserve members—to meaningful employment opportunities. The organization offers a comprehensive suite of no‑cost services, including one‑on‑one job placement assistance, live on‑demand employment training, resume development, job‑prep lessons, and career coaching. By focusing on the unique challenges faced by military personnel and their families, MSCCN tailors its support to ensure candidates are equipped with the skills and confidence needed to succeed in the civilian workforce. Its distinctive value lies in providing fully funded, personalized career resources that empower military families to achieve long‑term economic stability and professional fulfillment.
Job Description
Technical Support Representative providing front line technical assistance for consumers with Client specific high speed internet services, resolving technical problems, and delivering an exceptional customer experience.
Requirements
- 2+ years of technical support experience
- Advanced product knowledge of high speed internet services and devices
- Ability to troubleshoot and resolve technical problems
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Medical, Dental, and Vision Insurance
- Life Insurance
- Employee Assistance Program
