Shift Lead - Dublin Mary Street - Republic Of Ireland
MSIreland
Posted October 23, 2025
Full Time
About the Company
Microsoft is a global technology leader with a mission to empower individuals and organizations through innovative software and services. The company offers a wide range of products including business software, cloud computing, AI, and mixed reality solutions. Microsoft's culture fosters curiosity, collaboration, and continuous learning, driving meaningful innovation and societal impact.
Job Description
This shift lead role is responsible for the full operation of a store, coordinating resources to serve, sell, and fill merchandise. The lead will coach colleagues on efficient operations and ensure a high-quality customer experience. This role involves coordinating with Support, Sales and fill operation and acting as a key holder for building operations.
Requirements
- Coordinate resource for fill operation
- Coaching colleagues on One Best Way
- Allocate resource effectively
- Lead daily operational processes efficiently
- Coordinate team and deliver a clean, safe store
- Provide excellent customer service
- Support colleague managers
- Coordinate vehicle receipt and temperature control
- Handle cash and TSL compliance
- Answer call outs