We're looking for a Customer Support Specialist to join our Customer Experience team in Brighton. As a Customer Experience Specialist, you'll be the friendly voice and expert guide for our customers, making sure they have a smooth and enjoyable journey with us.
Requirements
- Genuinely enjoy helping people and have a knack for building rapport.
- Be a natural communicator, whether it's on the phone, via email, or through chat.
- Be detail-oriented and take pride in your work.
- Be a quick learner and enjoy solving problems.
- Thrive in a collaborative environment.
Benefits
- £26,000 starting salary
- Great work-life balance with standard shifts from 8:45am to 5:30pm
- Sea fronted office location with regular social events, office drinks, weekly massages and free snacks to keep you going!
- Flexibility to work from home 1 day per week to help nail that work life balance
- Stock options so you can share in Motorway’s growth and future success
- Pension scheme to plan for your future with our provider NEST
- Strong commitment to your personal development including budget for books, courses, conferences, etc!
- Opt-in comprehensive health insurance through BUPA including dental care and fitness discounts
- Cycle to work scheme - save big ££ on a new bike and accessories
- One paid volunteering day a year for you to use as you wish
- Generous parental benefits including 6 months full paid maternity leave, 4 weeks paternity leave and and workplace nursery scheme
