Onboarding Manager

MoeGo is hiring a Customer Onboarding Manager to lead the onboarding function and develop a high-performing team of Onboarding Specialists. The role is responsible for creating a supportive, high-accountability culture and improving customer outcomes through data-driven decision making.

Requirements

• 3+ years in B2B SaaS onboarding, implementation, customer success, support leadership, or a closely related customer-facing role
• 1+ years people leadership experience, or strong evidence of leading coaching and performance management in practice
• Strong coaching fundamentals: you can raise capability through feedback, practice, and standards

Benefits

• Flexible benefit plans to employees and their family members at no cost to the employees
• 401(k) matching