Manager, Customer Engagement

At MNTN, we put our people first and pride ourselves on bringing unrivaled performance and simplicity to Connected TV advertising. Our self-serve technology makes running TV ads as easy as search and social, helping brands drive measurable conversions, revenue, site visits, and more. We're committed to innovation that empowers, not replaces, and are looking for a Manager of Customer Engagement to join our team.

Requirements

• 6+ years of experience in Customer Success, Engagement, or Account Management
• At least 2+ years in a people leadership role
• Proven ability to lead and develop high-performing, customer-facing teams
• Strong execution focus, with experience monitoring team performance against established goals and ensuring consistent delivery of results
• Skilled at identifying risks and opportunities early, with a proactive, solutions-oriented approach
• Proficiency with CRM and engagement platforms (Salesforce, Intercom, Gong, etc.)
• Exceptional leadership and communication abilities, with the capacity to influence across functions and inspire team accountability

Benefits

• 100% remote within the US
• Flexible vacation policy
• Annual vacation allowance for travel related expenses
• Three-day weekend every month of the year
• Competitive compensation
• 100% healthcare coverage
• 401k plan
• Flexible Spending Account (FSA) for dependent, medical, and dental care
• Access to coaching, therapy, and professional development