Patient Services Specialist - Call Center (Bilingual)

Mission Neighborhood Health Center is seeking a Bilingual Patient Services Specialist for their Call Center. The role involves providing excellent customer service to patients, assisting with medical record management, and acting as a cashier. The organization aims to provide comprehensive healthcare services in the Mission and Excelsior Districts of San Francisco, advocating for health equity and delivering innovative services.

Requirements

• Must be bilingual (Spanish/English).
• H.S. Diploma or equivalent.
• Knowledge of medical terminology preferred.
• Familiarity with Third-Party Reimbursement programs preferred.
• Ability to maintain confidentiality.

Benefits

• Employee incentive program
• 401(k) retirement savings plan
• Medical insurance
• Dental and vision insurance
• Life insurance
• Paid time off
• Flexible spending accounts
• Commuter benefits