Technician, IT Support (Temp)
MicroVentionAliso Viejo, California, United States
Posted January 28, 2026
48140 - 60000 USD
Contract / Temporary
About the Company
Terumo Neuro, formerly MicroVention, is a global leader in neurovascular medical technology that designs, develops, and commercializes innovative devices for the treatment of cerebral aneurysms, ischemic stroke, carotid artery disease, and neurovascular malformations. Since its founding in 1997 and acquisition by Terumo Corporation in 2006, the company has built a portfolio of more than 30 products that combine advanced engineering with clinical insight. Its distinctive approach blends rigorous research, a patient-centric focus, and a commitment to improving outcomes for complex neurovascular conditions. Terumo Neuro continues to drive progress in the field through cutting-edge solutions and collaborative partnerships with clinicians worldwide.
Job Description
We are seeking a Technician, IT Support (Temp) to provide technical support for associates with setting up or replacing of new workstations and peripherals, processing new hire and separation requests, and providing timely level I technical support for all onsite and remote end-users.
Requirements
- Image workstations with default operating system using Microsoft System Center Configuration Manager to prepare for deployment to associates.
- Coordinate and communicate with associates to replace leased workstation equipment to ensure an accurate transfer of all data and software applications.
- Triage, process, communicate, escalate, and resolve all assigned level I tickets through the IT helpdesk ticketing system.
- Maintain and process associate status changes of user accounts and computers within Active Directory and archiving of user data.
- Set up and configure new Windows desktop/laptops or mobile devices for new hires.
- Minimum hardware troubleshooting that includes workstations, mobile devices, and peripheral devices (printers, keyboards, monitors, mouse, etc.).
- Install, configure, and support all enterprise application such as Microsoft 365 (Outlook, Word, Excel, SharePoint, OneDrive, Teams) and Adobe Creative Suite.
- Participate in departmental meetings and assigned projects or tasks by IT management.
- Help to maintain IT hardware inventory including workstations, monitors, docking stations, printers, etc.
- Perform other duties and responsibilities as assigned.
